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Frequently Asked Questions (FAQ's)

  • How do you order?
    You can order directly from our website. Go to the 'Order Online' section, choose the meals you want, add them to your cart, and then proceed to checkout. Fill in your details, make the payment, and your order will be confirmed. You can also follow this step-by-step guide to ordering for the best experience on the Gainz and Shreds website,
  • Are your meals macro-friendly?
    Absolutely! Each meal has a detailed breakdown of its macro-nutrient content - proteins, carbohydrates, and fats. Please visit our "Macronutrient Info" page for complete details.
  • Do you deliver? If so, how far?
    Yes, we are proud to offer a 3-hour turnaround time for delivery orders! We currently deliver to the following cities: San Jose, Morgan Hill, San Martin, Gilroy, Milpitas, Fremont, Newark, Union City, Hayward, Mountain View, Los Altos, Palo Alto, Menlo Park, West Menlo Park, Atherton, Redwood City, San Carlos, Belmont, Foster City, South San Francisco, and San Mateo.
  • Do you use oil or butter in food?
    We do not use any butter or oils in our food. Gainz and Shreds is proud to offer an extensive menu that is both delicious AND nutritious. Please note any special cooking requests when placing your order.
  • Do you guys offer a subscription?
    Yes, we offer a variety of subscription plans to fit your needs. You can choose from our 4-week Bronze, Silver, or Gold subscriptions. Subscribing will save you time and money compared to ordering meals individually.
  • Can I get my food the same day? Or do I have to wait until Monday like most meal prep services?
    Yes! We are proud to offer the fastest turnaround times of all Bay Area meal prep companies. We have a 2-hour turnaround time for pickup and a 3-hour turnaround time for delivery. You may also schedule pickup or delivery in advance.
  • I want one of your chick (or other) meal packages, but can I customize the proteins?
    If you'd like to customize one of the meal packages (e.g. a mix of chicken breast and thighs, or a mix of different proteins), please add your detailed request in the NOTES section of your order. Our chefs will do their best to accommodate and will reach out to you if they have any questions before preparing your meals.
  • Is this a restaurant?
    Gainz and Shreds Meal Prep is not a traditional restaurant. We operate as a "ghost kitchen," meaning we prepare meals for delivery and pick up. We are proud to offer both the most extensive operating hours and fastest turnaround times of all Bay Area meal prep companies. We are open 7 days a week and orders are available for pick-up within 2 hours or delivery within 3 hours.
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