Frequently Asked Questions (FAQ's)

You can order directly from our website. Go to the 'Order Online' section, choose the meals you want, add them to your cart, and then proceed to checkout. Fill in your details, make the payment, and your order will be confirmed. You can also follow this step-by-step guide to ordering for the best experience on the Gainz and Shreds website,

Yes, we are proud to offer a 1 hour and 45 minute turnaround time for delivery orders! We currently deliver to the following cities: San Jose, Morgan Hill, San Martin, Gilroy, Milpitas, Fremont, Newark, Union City, Hayward, Mountain View, Los Altos, Palo Alto, Menlo Park, West Menlo Park, Atherton, Redwood City, San Carlos, Belmont, Foster City, South San Francisco, San Francisco, Daly City, San Mateo, Oakland, Concord, Watsonville, Santa Cruz, and Aptos.

Yes! We are proud to offer record-breaking order fulfillment times - faster than any other Bay Area meal prep companies. Order your meals to pick up in only 1 hour, or to be delivered within 1 hour and 45 minutes. And with our "ASAP" option, introduced in Fall 2024, you can pick up your meals or have them delivered as soon as we're done making them, at no extra cost to you! You may also schedule pickup or delivery in advance. (We always encourage planning ahead to set yourself up for success!)

Absolutely! Each meal has a detailed breakdown of its macro-nutrient content - proteins, carbohydrates, and fats. Please visit our "Macronutrient Info" page for complete details.

We do not use any butter or oils. Gainz and Shreds is proud to offer an extensive menu that is both delicious AND nutritious. If you have any special cooking requests, please share them with us in the notes section when placing your order. Our team of chefs will always do their best to accommodate you, and remains committed to supporting health and wellness in our Bay Area community.

Most Gainz and Shreds meals should be enjoyed within 4-5 days of being refrigerated. If you can't eat them by then, yes! We encourage to freeze your meals to preserve their freshness. Defrost them in the fridge overnight prior to reheating and enjoy!

Yes! We offer a variety of subscription plans to fit your needs. You can choose from our 4-week Bronze, Silver, or Gold subscriptions. Subscribing will save you time and money, compared to ordering meals individually. Check out our subscription plans by visiting this section of our menu. Use the right-hand menu navigation on our website, click "Order Online," and use the menu dropdown to navigate to our subscription packages.

If you'd like to customize one of the meal packages (e.g. a mix of chicken breast and thighs, or a mix of different proteins), please add your detailed request in the NOTES section of your order. Our chefs will do their best to accommodate and will reach out to you if they have any questions before preparing your meals. We also have protein-combo packages available, with your choice of carbs and veggies.

Gainz and Shreds Meal Prep is not a traditional restaurant, (perhaps it's even better!). We operate as a "ghost kitchen," meaning we prepare meals for delivery and pick up. We are proud to offer both the most extensive operating hours and fastest turnaround times of all Bay Area meal prep companies. We are open 7 days a week, and orders are available for pick-up within 1 hour or delivery within 1 hour and 45 minutes. And with our "ASAP" option, introduced in Fall 2024, you can pick up your meals or have them delivered as soon as we're done making them, at no extra cost to you! In Spring 2024, we began welcoming walk-in orders! While we always have protein options like chicken available, please note that the menu variety and specialty items may vary based on what's currently in stock if you drop by the kitchen on the fly. You can learn more about walk-in orders here.

Heat up your meals individually in the microwave with the lid of the Tupperware cracked to allow for steaming. The time will vary depending on the size of your protein portion and the strength of your microwave. You can use this as a guide: 3- 4 ounces of protein: 2 -2.5 minutes 6 - 8 ounces of protein: ~ 3.5 minutes 10 ounces of protein: ~ 4 minutes If you have any question about about re-heating your meals, our cooking procedures, or anything, please don’t hesitate to reach out to us via the website chat feature, texting or calling the kitchen at 408.794.8729, or submitting an email inquiry to info@gainzandshredsmealprep.com. Our team is highly responsive & happy to help you out!