Frequently Asked Questions (FAQ's)

Yes, we are proud to offer a 1 hour and 45 minute turnaround time for delivery orders! We deliver all over the Bay Area and Santa Cruz County within a 45-mile radius of our San José kitchen. This includes the following cities: San Jose, Santa Clara, Sunnyvale, Campbell, Morgan Hill, San Martin, Gilroy, Milpitas, Fremont, Newark, Union City, Hayward, Mountain View, Los Altos, Palo Alto, Menlo Park, West Menlo Park, Atherton, Redwood City, San Carlos, Belmont, Foster City, South San Francisco, San Francisco, Daly City, San Mateo, Oakland, Concord, Watsonville, Santa Cruz, and Aptos. If you do not see your city listed above, feel free to plug in your address at checkout to test and / or use the chat feature on the website to ask us! :)

Yes! We are proud to offer record-breaking order fulfillment times - faster than any other Bay Area meal prep companies. Order your meals to pick up in only 1 hour, or to be delivered within 1 hour and 45 minutes. And with our "ASAP" option, introduced in Fall 2024, you can pick up your meals or have them delivered as soon as we're done making them, at no extra cost to you! You may also schedule pickup or delivery in advance. (We always encourage planning ahead to set yourself up for success!)

Many of our meals are macro-friendly! Each meal has a detailed breakdown of its macro-nutrient content - proteins, carbohydrates, and fats. Please visit our "Macronutrient Info" page for complete details.

We do not use any butter or oils in our cooking processes. We use a non-stick olive oil cooking spray (no seed oil sprays) when baking our ingredients. Gainz and Shreds is proud to offer an extensive menu that is both delicious AND nutritious. If you have any special cooking requests, please share them with us in the notes section when placing your order. Our team of chefs will always do their best to accommodate you, and remains committed to supporting health and wellness in our Bay Area community.

Most Gainz and Shreds meals should be enjoyed within 4-5 days of being refrigerated. If you can't eat them by then, yes! We encourage to freeze your meals to preserve their freshness. Defrost them in the fridge overnight prior to reheating and enjoy!

No, there’s no order minimum! You can order as few or as many meals as you like. We have some regular customers who order a few meals every other day, and some who stock up and spend a couple hundred dollars every week! Feel free to email info@gainzandshredsmealprep.com or use the chat feature on our website for assistance placing your order. We’re highly responsive and happy to help! We also offer a several 4-week subscription plans to fit your needs. You can choose from our Bronze, Silver, or Gold subscriptions based on your preferred protein sources. Subscribing will save you time and money, compared to ordering meals individually. All you have to do is make a one-time payment and set a recurring delivery or pickup time - it's that easy! Check out our subscription plans by visiting the "4-Week Subscriptions" section of our website menu.

If you'd like to customize one of the meal packages (e.g. a mix of chicken breast and thighs, or a mix of different proteins), please add your detailed request in the NOTES section of your order. Our chefs will do their best to accommodate and will reach out to you if they have any questions before preparing your meals. We also have protein-combo packages available, with your choice of carbs and veggies.

Gainz and Shreds Meal Prep is not a traditional restaurant, (perhaps it's even better!). We operate as a "ghost kitchen," meaning we prepare meals for delivery and pick up. We are proud to offer both the most extensive operating hours and fastest order fulfillment of all Bay Area meal prep companies. We are open 7 days a week, and orders are available for pick-up within 1 hour or delivery within 1 hour and 45 minutes. And with our "ASAP" option, introduced in Fall 2024, you can pick up your meals or have them delivered as soon as we're done making them, at no extra cost to you! In Spring 2024, we began welcoming walk-in orders! While we always have protein options like chicken available, please note that the menu variety and specialty items may vary based on what's currently in stock if you drop by the kitchen on the fly. You can learn more about walk-in orders here.

Heat up your meals individually in the microwave with the lid of the Tupperware cracked to allow for steaming. The time will vary depending on the size of your protein portion and the strength of your microwave. You can use this as a guide: 3- 4 ounces of protein: 2 -2.5 minutes 6 - 8 ounces of protein: ~ 3.5 minutes 10 ounces of protein: ~ 4 minutes If you have any question about about re-heating your meals, our cooking procedures, or anything, please don’t hesitate to reach out to us via the website chat feature, texting or calling the kitchen at 408.794.8729, or submitting an email inquiry to info@gainzandshredsmealprep.com. Our team is highly responsive & happy to help you out!

You can easily place your order directly from our website. Click on the 'Online Ordering Menu' from our website menu, choose the meals you want, add them to your cart, and then proceed to checkout. Fill in your details, make the payment, and your order will be confirmed. You can also follow this step-by-step guide to ordering for the best experience on the Gainz and Shreds website.

Gainz & Shreds is proud to offer an extensive menu with options for all dietary needs & preferences, & health conditions: High-Protein Low-Carb Pescatarian-Friendly Paleo Gluten-Free Dairy-Free Vegan & Plant-Based Keto-Friendly Diabetic-Friendly Halal-Style We also offer a variety of low-sodium and salt-free flavors to meet specific health needs like heart health and kidney support. Our meals are crafted without butter or cooking oil (see FAQ about our cooking processes for details), and our sauces are made with no high-fructose corn syrup, ensuring clean, delicious flavors that support your goals.

Yes! We do not cook with any salt and among the 10+ flavors you can choose from we have several low sodium and salt free options. Our Gainz 17-Herb Salt-Free Blend and Salt-Free Garlic Herb are popular seasonings! Explore our website menu and see our FAQ about the dietary needs and health conditions that Gainz and Shreds meals support to learn more.